Boost engagement. Reduce costs. Scale effortlessly.
Conversational AI transforms every phone call into a dynamic, human-like interaction. In the global conversational AI market set to surge to $49.9 billion by 2030, BTS offers a smarter, scalable solution: TALKINGbits.
Powered by conversational AI and Large Language Models (LLMs), TALKINGbits improves customer experiences, boosts operational efficiency, and delivers 24/7 multilingual support.
No need for apps, downloads, or complex setup. Deploy and scale easily.
Challenges TALKINGbits Addresses
Legacy voice systems and outdated tools frustrate customers and limit growth.
Human Call Agents
High costs, limited availability, and inconsistent service, especially across languages, lead to errors and poor customer experiences.
Voicemail Systems
High costs, low engagement, and no real-time resolution result in lost data and missed opportunities.
Interactive Voice Response (IVR)
Outdated menus, high abandonment rates, and limited adaptability frustrate customers and hinder service quality.
WHY TALKINGbits?
High Scalability
Exceptional Adaptability
to integrate with third-party AI providers via plugins across numerous specialized use cases and industries. Its functionality extends through webhooks for domain-specific tasks.
Reliable Performance
to deliver low-latency, high-quality audio in demanding environments, supporting up to 25 concurrent calls per worker with stable performance.
Strong Usability
with a user-friendly web interface for quick configuration, accessible to both technical and non-technical users. It simplifies management of SIP numbers and AI agents.
TALKINGbits FOR MOBILE OPERATORS
Add AI
to Your Voice Offering
Mobile operators can unlock new revenue streams by offering AI-powered phone agents. TALKINGbits delivers 24/7 multilingual voice services, eliminating missed calls and improving enterprise customer satisfaction—without additional infrastructure.
TALKINGbits FOR ENTERPRISES
Smarter Conversations, Less Complexity
TALKINGbits empowers businesses to automate customer service, bookings, and internal processes using natural voice interactions. Replace IVRs and voicemails with smart, efficient AI conversations.
TALKINGbits Use Cases
Information is distributed across multiple locations and silos.
TALKINGbits makes that information available in a phone call.
- 24×7 and multiple languages
Customers can ask questions and get their information in multiple languages from their current phones, day or night. - Readily available
No apps to be developed or upgraded. All existing information is readily available as long as it is accessible in a web or digital document.
Booking management complexity.
TALKINGbits handles restaurant reservations efficiently, providing a hassle-free and personalized booking process.
- Quickly capture reservation details like date, time, party size, and special requests.
- Check table availability instantly and suggest alternative options if the preferred slot is not available.
- Communicate fluently in multiple languages to cater to diverse clientele.
- Operate around the clock, ensuring your restaurant never misses a booking opportunity.
- Integrate with your reservation management system, reducing staff workload and delivering exceptional service to your guests.
Managing millions of fan interactions with their idols.
TALKINGbits makes all those interactions happen seamlessly for millions of fans through Avatar versions of their idols.
- Enable seamless conversations with a single Avatar
Millions of fans want to engage with their idols (movie stars, musicians, content creators, etc.) but rarely manage to interact with them. - Enhance fan communities
Provide fans with the responses, insights, and high-value, unique interactions they long for. - Scale the conversations and monetize them
No other system enables multiple conversations happening at once and presents a new revenue stream.
Seamless Integration Across Industries
Plug and Play Deployment
- Embedded in the core network, activated via phone lines
- No on-site setup or installations required
- Effortless scalability. Just activate and serve.
Flexible Integration
- Open APIs and webhooks to connect with enterprise back-end systems
- Easily adaptable across industries: telecom, finance, healthcare, logistics, and more
Web Interface Configuration
1. Set up agent identity
personality, voice tone, gender, and language
2. Add tools for your agent
to interact with the external web and world
3. Upload documents
your agent can use to answer questions