Audio and Speech Analytics
Take a 360° Approach
to Audio and Speech Analytics
Build Market Advantage with Advanced Voice Analytics
The global voice analytics market is expected to grow at a 19.4 CAGR, reaching USD 1.6 billion by 2024.
Taking a 360° approach to audio and speech analytics, BTS is pioneering new solutions that power and transform voice services with comprehensive tools for actionable data.
Manage the Complexities of Audio and Speech Analytics
Businesses grapple with fragmented data, the race for real-time insights, and mounting privacy regulations. Aggregating voice data from diverse sources while ensuring compliance and delivering instant value has never been more critical—or complex.
Handling growing data and integrating advanced analytics into existing systems isn’t just a technical challenge—it’s a structural one. To unlock the real power of voice analytics, businesses need to tackle these challenges head-on:
- Data integration complexity
- Real-time processing demands
- Privacy and compliance concerns
- Scalability issues
- Integration with existing systems
Leverage BTS’ “Into the Sound” (ITS) Approach
Audio and Speech Analytics solution, powered by BTS’ innovative “Into the Sound” technology, transforms voice services with tools that deliver actionable insights.
With its 360° approach to audio analysis, “Into the Sound” uncovers hidden details across multiple layers of information, enhancing communication quality and optimizing operations.
The speech signal is complex due to the enormous amount of information and nuances it carries, both in the content of the message and in its physical characteristics.
Adapt Efficiently through a Dynamic and Flexible Design
“Into the Sound” is designed for adaptability, enabling the integration of new metrics and perspectives as analytical needs evolve. This flexibility keeps the solution future-ready, effortlessly adjusting to emerging challenges and opportunities in audio data analysis. Businesses achieve:
- Real-time traffic monitoring into voice traffic patterns, for immediate responses to network anomalies and performance issues
- Fraud detection and prevention to identify and mitigate fraudulent activities, safeguarding revenue and reputation
- Comprehensive business intelligence that drives strategic planning, management, and optimization of voice services
“Into the Sound” boosts profitability, enhances customer experiences, and empowers businesses to adapt to market changes and drive growth.