SOLUTIONS

SMARTVOICE

Leverage Cutting-Edge
AI-Powered Technology
with SmartVoice

Advance Communication
to Deliver Superior
Customer Experiences

The global voice technology market is projected to grow significantly, with advancements in AI-powered speech enhancement, audio analytics, and transcription technologies leading the way. 

SmartVoice is an advanced suite of technologies and solutions developed by BTS to analyze, enhance, and leverage voice and audio data for actionable insights.

Overcome Key Challenges

From poor audio quality to underutilized voice data and difficulties in scalable integration, enterprises face increasing challenges that hinder effective communication, impacting revenue and customer trust. It’s imperative to leverage tools to:

  • Optimize voice quality
  • Analyze call data
  • Harness insights to improve service delivery

Leverage a Powerful Enabler

An advanced set of technologies designed to analyze, enhance, and leverage voice and audio data in real time for actionable insights, SmartVoice is a powerful enabler in improving customer experience and operational efficiency while enhancing security and compliance. Key benefits include:

  • Improved communication and better interactions from clearer audio and enhanced call quality
  • Actionable insights that inform data-driven decisions through advanced analytics
  • Operational savings by reducing costs associated with low-quality calls and inefficiencies
  • Future-ready solutions to leverage voice data in evolving digital ecosystems
  • Integrating voice data into third-party applications
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SmartVoice Evolution

Strategic partnership with the University of Zaragoza establishes a strong R&D foundation
2020
Product development begins, advancing SmartVoice capabilities
2023
SmartVoice officially launched, focusing on machine learning and data processing for audio, speech, and language
2019
Patent published: “Method for enhancing telephone speech signals using Convolutional Neural Networks”
2022
BTS Chair with UNIZAR serves as a bridge between academia and industry for ongoing innovation
2023

Explore SmartVoice Solutions

01
Audio and Speech Analytics

Transform voice services with a 360° audio analysis approach—boosting communication quality and streamlining operations.

02
Speech Enhancement

Bring unparalleled clarity and reliability to voice communication with new patented technology.

03
Voice Biometrics

Harness cutting-edge technology to deliver seamless and secure authentication experiences.

04
Voice Speech-to-Text

Leverage advanced artificial intelligence and machine learning technologies to deliver accurate, real-time transcription services.

Unlock Growth Now