Advance Communication
to Deliver Superior
Customer Experiences
The global voice technology market is projected to grow significantly, with advancements in AI-powered speech enhancement, audio analytics, and transcription technologies leading the way.
SmartVoice is an advanced suite of technologies and solutions developed by BTS to analyze, enhance, and leverage voice and audio data for actionable insights.
Overcome Key Challenges
From poor audio quality to underutilized voice data and difficulties in scalable integration, enterprises face increasing challenges that hinder effective communication, impacting revenue and customer trust. It’s imperative to leverage tools to:
- Optimize voice quality
- Analyze call data
- Harness insights to improve service delivery
Leverage a Powerful Enabler
An advanced set of technologies designed to analyze, enhance, and leverage voice and audio data in real time for actionable insights, SmartVoice is a powerful enabler in improving customer experience and operational efficiency while enhancing security and compliance. Key benefits include:
- Improved communication and better interactions from clearer audio and enhanced call quality
- Actionable insights that inform data-driven decisions through advanced analytics
- Operational savings by reducing costs associated with low-quality calls and inefficiencies
- Future-ready solutions to leverage voice data in evolving digital ecosystems
- Integrating voice data into third-party applications
SmartVoice Evolution
Explore SmartVoice Solutions
Audio and Speech Analytics
Transform voice services with a 360° audio analysis approach—boosting communication quality and streamlining operations.
Speech Enhancement
Bring unparalleled clarity and reliability to voice communication with new patented technology.
Voice Biometrics
Harness cutting-edge technology to deliver seamless and secure authentication experiences.
Voice Speech-to-Text
Leverage advanced artificial intelligence and machine learning technologies to deliver accurate, real-time transcription services.
Conversational AI
Turn every phone call into a dynamic, human-like conversation with TALKINGbits by BTS.