Voice Managed Services (VMS)
Unlock Opportunity
with Managed Voice
Outsource Complexity, Enhance Efficiency
Voice services are evolving rapidly—with technological shifts, declining traffic, rising fraud risks, and CAPEX/OPEX pressures as the key drivers.
To succeed, carriers need more strategic, efficient, and secure solutions.
BTS’ Voice Managed Services (VMS) provide a complete outsourcing solution that empowers carriers to focus on core business priorities while leveraging leading international voice operations management.
Rely on One Comprehensive Approach for Diverse Benefits
With over 30 years of expertise in international voice management, BTS offers a vast network of global interconnections and strategic partnerships. Our proven track record, backed by case studies, demonstrates significant CAPEX/OPEX savings, reduced fraud losses, and enhanced revenue growth for clients worldwide.
Leveraging the proprietary S1 Platform, BTS manages the entire international voice lifecycle for carriers, delivering key benefits:
- Fraud protection
- Cost optimization
- Operational efficiency
- Revenue assurance
- Improved voice quality
- Scalability and flexibility
BTS helps optimize outbound rates by leveraging validated benchmark pricing, while protecting revenues through advanced fraud prevention and risk mitigation strategies. By utilizing direct interconnections and streamlining billing processes, BTS reduces OPEX and CAPEX, improves cash flow, and boosts margins.
Voice Managed
Services Levels
BTS provides a range of service levels tailored to different needs, from Corridor Management to full outsourcing.
- Corridor management optimizes specific routes and regions with limited presence to improve performance and reduce costs
- Regional partnership enhances routing efficiency and performance within specific regions through strategic partnerships
- Technical partnership that outsources business management platforms for OPEX and maintenance savings, as well as CAPEX reductions
- Global partnership offers full outsourcing for end-to-end international voice management, delivering maximum cost reduction, efficiency gains, and improved revenue and margins